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Cancellation Policy

Payment for services is required in full before each session unless otherwise agreed upon. We accept payments exclusively through Zelle and Venmo, and all payments must be sent to the designated account provided upon booking. If payment is not received before the scheduled session, we reserve the right to cancel or reschedule at our discretion. Clients must notify us of cancellations at least 24 hours in advance to be eligible for a full refund or to reschedule without penalty. Cancellations made within less than 24 hours may not be eligible for a refund, and no-shows are considered non-refundable. In the event that Transformational Wisdom needs to cancel or reschedule a session, we will offer an alternative appointment or a full refund. We prioritize client confidentiality and will never share personal information without explicit consent, except in cases where disclosure is legally required, such as imminent harm to self or others or compliance with a legal order. More details on our confidentiality practices can be found in our Privacy Policy.

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